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Frequently asked questions

After you enroll and complete an activity, you may request your credit immediately. You may also consult it through your Learner Dashboard.

Please consult your learner dashboard, it will provide all information.

You may acknowledged this information on the front page of each educational activity.

Yes, some of the content is downloadable, namely, toolkits and leaflets. 

Our platform is entirely responsive, which means that it is available on every device, as long as you have a reliable internet connection.

The dashboard will be always reachable through all your journeys on the footer of every page.

Yes. Each course expires whether it is free or purchased. A “Released” and “Expires” date appears on each course’s overview page. The expiration date cannot be changed. Please make sure to verify a course provides the credit type you need before starting or purchasing.